FAQ

Our office physical location is located at
TOMAFO E-COMMERCE PVT. LTD.
2057/38, Gold Plaza Building, Gurudwara Road, Karol Bagh, New Delhi-110005
Tomafo.com sell all types of toys and games for children of age between 0-14 yrs. Tomafo has wide range of toys like soft toys, wooden toys, plastic toys, metal toys, educational toys and games, indoor and outdoor games etc.
1. You will get authentic Made in India toys and games from tomafo.com
2. Tomafo.com provides high quality toys & games directly from manufacturers to customers.
3. Tomafo has variety of toys and games for children of age 0-14 yrs.
4. The toys and games are made keeping in view of high quality & Safety standards. Tomafo toys & games are safe for children of all ages.
5. We offer best price and best customer support.

You will receive mail containing confirmation message saying- You Successfully placed your order with Order number and other order details.

You will also receive an SMS confirmation about your order.

For all payment transactions we use PayPal and CC Avenue as our payment gateway partner. Currently below are the payment methods which we offer on our site.

All Payment Options

1. Visa/MasterCard
2. All Debit Cards including Maestro
3. Net banking options
4. PayPal
5. CC Avenue
6. Cash On Delivery

Yes. You are totally safe while making payment transaction on our site, because we use PayPal and CC Avenue as our payment gateway and they use industry leading security measures to protect users.

Shipping charge depends on the product specification. Either it may free or chargeable.

You can check our Full Refund policy in Terms and Conditions Section.

If an item is found defective, please get in touch with our customer care at wecare@tomafo.com or call us at +919069118011 within 10 days of receipt of the product. We will arrange replacement. Please note that replacements are subject to availability of the particular product. Conditions Apply*. Please check Terms and Conditions.

Refunds for cash on delivery will be made via online transfer of funds to the customer’s bank account.

 

Yes. We offer Cash On Delivery (COD) for many products.

 

You can reach us with below address -

Address: 2057/38, Gold Plaza Building, Gurudwara Road, Karol Bagh, New Delhi-110005 E-mail: toymakers@tomafo.com Phone: +919069118011 Contact Time: Monday to Saturday (10 A.M. to 5:30 P.M.)