Payments & Refunds

Tomafo offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Tomafo’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use

  • Internet Banking
  • Cash on Delivery
  • Visa, MasterCard, Maestro credit/debit cards

There are NO hidden charges when you make a purchase on Tomafo. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.Delivery charges are not hidden charges.

If you are not comfortable making an online payment on Tomafo.com, you can go for the Cash on Delivery payment method. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

The maximum order value for a Cash on Delivery payment is ₹10,000. It is strictly a cash-only payment method. Only Indian Rupees accepted.

We accept payments made by credit/debit cards issued in India.

Credit cards

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card).

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). Your online transaction on Tomafo is secure with the highest levels of transaction security currently available on the Internet. Tomafo uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on Tomafo are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.

You can register for the 3D secure password for your credit/debit card by visiting your bank's website.

We accept payment through Internet Banking for the following banks:

ANDHRA BANK

AXIS BANK

BBK

BANK OF BARODA

BANK OF INDIA

BANK OF MAHARASTRA

CANARABANK

CATHOLICSYRIAN BANK

CENTRAL BANK OF INDIA

CITI BANK

CITY UNION BANK

CORPORATION BANK

COSMOS BANK

DBS

DCB BANK

DEUTSCHE BANK

DHANLAXMI BANK

FEDERAL BANK

HDFC BANK

ICICI BANK

IDBI BANK

INDIAN BANK

INDIAN OVERSEAS BANK

INDUSIND BANK

KOTAK MAHINDRA BANK

J&K BANK

KARNATAKA BANK

KARUR VYSYA BANK

LAXMI VILAS BANK

ORIENTAL BANK OF COMMERCE

PUNJAB NATIONAL BANK

RBS

SARASWAT BANK

SVC BANK

SOUTH INDIAN BANK

STANDARD CHARTERED

STATE BANK OF BIKANER AND JAIPUR

STATE BANK OF HYDERABAD

STATE BANK OF INDIA

STATE BANK OF MYSORE

STATE BANK OF PATIALA

STATE BANK OF TRAVANCORE

SYNDICATE BANK

TMB

UCO BANK

UNION BANK

UNITED BANK OF INDIA

VIJYA BANK

YES BANK

 

 

 

All items that have the "Cash on Delivery Available" icon are valid for order by Cash on Delivery.Add the item(s) to your cart and proceed to order. When prompted to choose a payment option, select "Pay by Cash on Delivery". Enter the CAPTCHA text as shown, for validation.

Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation.

Refunds-

You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period agreed in the Transaction or within the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund claim using Website features within the stipulated time than this would make you ineligible for a refund.

• You, as a Buyer, understand that the Payment Facility may not be available in full or in part for certain category of products and/or services and/or Transactions as mentioned in the Policies and hence you may not be entitled to a refund in respect of the Transactions for those products and /or services

• Except for Cash on Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where Transaction Price was received.

• For Cash on Delivery transactions, refunds, if any, will be made via demand draft in favour of the Buyer (As per registration details provided by the Buyer)

• Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.

• For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).

• Refund shall be conditional and shall be with recourse available to Tomafo in case of any misuse by Buyer.

• Refund shall be subject to Buyer complying with Policies.

1. Tomafo reserves the right to impose limits on the number of Transactions or Transaction Price which Tomafo may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.

2. Tomafo reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with Tomafo or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.

3. Tomafo may do such checks as it deems fit before approving the receipt of/Buyers commitment to pay (for Cash On Delivery transactions) Transaction Price from the Buyer for security or other reasons at the discretion of Tomafo. As a result of such check if Tomafo is not satisfied with the creditability of the Buyer or genuineness of the Transaction / Transaction Price, it will have the right to reject the receipt of / Buyers commitment to pay Transaction Price.

4. Tomafo may delay notifying the payment confirmation i.e. informing Seller to Dispatch, if Tomafo deems suspicious or for Buyers conducting high transaction volumes to ensure safety of the Transaction and Transaction Price. In addition, Tomafo may hold Transaction Price and Tomafo may not inform Seller to Dispatch or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaged in any form of illegal activity.

5. The Buyer and Seller acknowledge that Tomafo will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of Tomafo.